Hey there I'm Robert MacEwan the author of Ideal Absolutes. If you're new to macewan.org, you may want to subscribe to my RSS feed.
Well, I’ve signed up posties.us with PayPerPost to test them as an advertising platform and after a couple of posties took our money we were censored once again. So… let’s get this straight.
- They censor their “community forum”
- They censor the forum for posties by posties by not allowing they to advertise on the network.
They do not want critics in any form. Hrm, so how do they hope to improve?
A single survey will be used to help move this organization forward? Overwhelmingly they miss all chances to embrace the posties of the world. How is a company that “generates buzz” going to appear to new posties or advertisers if they try to silence buzz about them? Curiously pathetic. I expected more.
My guess? They’ll delete the old forums in favor of a brand new one! Look at the pretty colors. Izea, you can’t succeed as a company if you fear feedback. Ignoring calls for help, valid complaints of zero opportunities by all the posties who you helped lose their blog’s page rank and then either locking threads or flat out altering the text of posts sure shows your ability to generate buzz. At every point along the way you slap posties around telling them things will be better soon enough.
Then when the posties leave your forum to create a forum for posties by posties you freak on us. The forum for posties by posties isn’t even used to slam PayPerPost or Izea. That forum simply allows people to talk freely without fear of having the conversation censored. Guess what happened as a result? You joined and thanked us for good suggestions only then telling us that we, the posties, are not welcomed on your advertising network. What sort of Interetarded thinking is that?
Posties gave posties something they wanted desperately from the PayPerPost network - opportunity. Shame on you for taking money out of their pockets. Izea took the Google Page Rank of blogs and then turns around to take money out of their pockets again by not allowing posties.us to advertise. Does anyone else feel like you’re taking part of a filmed episode of Fucked Company?
{ 3 comments… read them below or add one }
A company as big as PayPerPost and they claim we can’t use their service because we are considered to be a competitor , our 53 members and they are worried…where is the logic in this?
It’s neat how you figured out that negative posts about PayPerPost drive traffic. And Izea doesn’t have the power to “take” anyone’s pagerank. Ridiculous.
Macewan,
The decision to disallow advertising of Posties.us through the PayPerPost system has nothing to do with censorship. The fact is that you have created a forum designed to directly compete with the board that we operate as a company. This causes confusion of the behalf of Posties and creates additional challenges for our customer love team. We do our best to answer concerns and listen to feedback. The existence of two boards makes this process extremely inefficient and fragmented. It also disrupts and creates cliques in our community which I am not in favor of.
You are more than welcome to create whatever site you like. However, just because you create a site doesn’t mean we have to provide a conduit to promote it.
I believe that we are one of the most open companies on the Internet today. We invite our customers to participate in conversations on our boards, blog and in town hall meetings. We show you what happens behind the scenes in RockStartup and have an open door policy to visit our office. Many Posties have my cell phone number, email address and IM. 1/5 of our staff is dedicated to Customer Love and education. We have invested heavily in monitoring, quantifying and acting on customer feedback. To suggest that we don’t care or ignore calls for help isn’t really a fair statement.
While there have been some isolated incidents of over-zealous moderation on the boards which I fully acknowledge, as a company I would say we do a pretty good job of listening to our customers and allowing open conversation. In fact, the majority of complaints that we receive on the boards are not about IZEA team members, rather they are about other members of the boards that we do not employ.
Still, there is room for improvement and we are making changes to the boards to address concerns that you and others have voiced.
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